Enhancing your support experience
Get help directly from your account dashboard
Up until now, we have been answering your questions via email, X (formerly known as Twitter), and on our Discord Server.
That is not changing. You are more than welcome to reach out to us in whichever way feels the most natural and comfortable for you. User experience is our top priority, and providing support for any questions you may have is an integral part of your that user experience. That is why we want to embed it in the same place where questions may arise, making it easier for our support team to provide you with a straightforward answer and enabling us to provide them with a trace log.
What can you use the support form for?
Pretty much anything! You can ask questions about how to use the platform, make feature requests, provide feedback, report bugs, or anything else you can think of that would benefit from reaching out to us.